Job Description
The Center Manager is accountable for the effective and successful operation of the STEAMulation Hub Center according to our agreed-upon quality standards and for maintaining our reputation for excellence. S/He is responsible for the management, follow-up, and supervision of the senior team in the Center, including their planning & daily implementation, to:
deliver top-quality educational & enrichment programs as per our curriculums, programs & policies;
ensure complete compliance with the company s financial & operational policies & procedures;
uphold highest customer satisfaction, acquisition and retention; and
maintain optimum enrollment in the preschool and the edutainment activities & programs.
S/He must be dedicated to positively representing our company and its brands to the community while inspiring and guiding our team to provide outstanding customer service and demonstrate expected behaviors. S/He is responsible for staying abreast of the academic curriculum, edutainment programs, and company s policies & regulations. S/He, in coordination with the Finance & IT Department, is to prepare and submit the center s budget to the corporate office for approval, and once approved, she is to monitor & regulate the center s financial performance and s/he is solely answerable for the achievement of the financial targets of the Center.
