The CEO Office Manager serves as a trusted extension of the CEO, ensuring focus, alignment, and disciplined execution across the organization. The role integrates executive administration, cross-functional coordination, governance oversight, and structured decision support. Operating at the center of strategic priorities, the position drives accountability, safeguards confidentiality, and enables operational excellence at the highest level.
Key Responsibilities
1. Executive Office Administration & Logistics
- Manage complex CEO calendar, prioritization, and time-blocking
- Oversee end-to-end meeting management (agendas, materials, minutes, action tracking)
- Lead travel planning and execution, including contingencies
- Maintain disciplined document control, filing, and confidentiality standards
- Establish structured office cadence (weekly plans, daily briefs, follow-ups, gatekeeping)
2. CEO Office Execution & Cross-Functional Coordination
- Act as an operational extension of the CEO with credibility and authority
- Coordinate alignment across CEO, ExCom, Division Heads, and Group C-suite
- Translate CEO priorities into structured workstreams, owners, and milestones
- Drive follow-through on decisions, KPIs, and executive action logs
- Prepare concise executive updates, including Board and steering materials
3. Business Analysis & Decision Support
- Consolidate multi-source inputs into structured executive briefs
- Prepare high-level dashboards, summaries, and briefing notes
- Contextualize business drivers and highlight implications
- Organize decision materials (context, options, key considerations)
4. Hospitality & Portfolio Acumen
- Understand hospitality and multi-property portfolio dynamics
- Familiar with operating and commercial KPIs
- Aware of owneroperator and group governance environments
5. Stakeholder & Executive Communication
- Manage high-quality CEO communications (emails, briefs, presentations)
- Maintain strong working relationships across senior leadership
- Filter and prioritize inbound information to protect CEO bandwidth
- Demonstrate diplomacy and executive maturity in sensitive matters
6. Board, Shareholder & Group Interface
- Coordinate Board and committee materials, actions, and follow-ups
- Interface with holding company and shareholder representatives
- Ensure compliance with group governance and reporting standards
- Maintain discretion and institutional continuity
7. Governance & Compliance
- Uphold disciplined governance processes and documentation
- Maintain audit-ready records and controlled material distribution
- Handle confidential matters with integrity and judgment
- Support budgeting and financial tracking for the CEO Office
Experience
- 510 years in senior EA, CEO Office, PMO, executive operations, or consulting support roles
- Proven experience managing complex executive environments
- Experience supporting Board and committee governance preferred
- Hospitality, real estate, asset management, or multi-unit exposure advantageous
Education
- Degree in Hospitality Management, Business Administration, Finance, or related field
- Project management training is a strong plus
Skills
- Executive-level PowerPoint, Excel, and Word (Board-ready materials)
- Strong analytical and structured thinking
- Excellent written communication and stakeholder management
