Chief Operating Officer

As part of our growth story, we are currently hiring for the Chief Operating Officer (COO) role within Tharwah. The COO will be a key member of Tharwah's executive leadership team, responsible for overseeing the company's operations across all business linesManagement Consulting, Training Academy, and Technology Solutions. The COO will drive operational excellence, foster a high-performance culture, and ensure seamless execution of strategic initiatives.

This individual will be a proven leader with a track record of managing and optimizing complex operations while aligning teams to achieve corporate goals. The COO will serve as a trusted partner to the CEO and Board of Directors in steering the company towards sustainable growth and long-term success.

Key Responsibilities

Operational Leadership

• Oversee day-to-day operations across all business lines, ensuring efficiency, scalability, and delivery excellence.
• Develop and implement robust operational strategies, processes, and policies to optimize business performance.
• Drive the alignment of operational goals with the company's strategic objectives and corporate values.

Performance Management

• Build a high-performance culture by setting clear KPIs, establishing accountability, and promoting continuous improvement.
• Monitor, analyze, and report operational performance to the CEO and Board of Directors.
• Identify and address operational bottlenecks to improve organizational effectiveness.

Team Building and Leadership

• Cultivate a culture of collaboration, innovation, and excellence across departments.
• Develop leadership capabilities within the company by mentoring department heads and future leaders.
• Act as a unifying force across teams, fostering communication and ensuring alignment with company objectives.

Strategic Execution

• Collaborate with the CEO and executive team to translate strategic priorities into actionable plans.
• Ensure the successful execution of strategic initiatives, with a focus on measurable outcomes.
• Drive cross-functional alignment to maximize the impact of company-wide projects and programs.

Operational Excellence and Risk Management

• Implement best practices to enhance operational efficiency, cost-effectiveness, and service quality.
• Establish and monitor compliance frameworks to mitigate risks and uphold corporate governance standards.
• Leverage technology and innovation to improve operational processes and customer delivery.

Customer-Centric Focus

• Champion a customer-first approach across all business lines to ensure the highest levels of client satisfaction.
• Work closely with the business development teams to support client retention and growth initiatives.

Qualifications and Skills

Education: Bachelor's degree in Business Administration, Operations Management, or a related field. A Master's degree (MBA) is preferred.

Experience:

• 15+ years of progressive operational leadership experience, with a minimum of 5 years in a senior executive role.
• Proven track record of managing operations within a consulting, technology, or training-focused organization is highly desirable.
• Strong strategic thinking and execution skills, with the ability to balance long-term vision and short-term priorities.
• Demonstrated success in fostering a high-performance, results-driven organizational culture.
• Excellent leadership, interpersonal, and communication skills, with the ability to inspire and unify teams.
• Robust financial and operational acumen, with experience in managing P&L and optimizing resource allocation.

Preferred Competencies

• Experience in driving digital transformation and leveraging technology to improve operational efficiency.
• Strong understanding of Saudi market dynamics and regulatory frameworks.
• Ability to build relationships with diverse stakeholders, including clients, partners, and regulatory authorities.

Why Join Tharwah

At Tharwah, we are committed to driving impactful change through innovation, collaboration, and operational excellence. As COO, you will play a pivotal role in shaping the future of our company, fostering a culture of excellence, and ensuring we achieve our ambitious growth objectives. We are in a pivotal stage of growth and whoever joins us now will reap great benefits in terms of experience and total rewards. Our pay package is simple:

1. Fixed compensation and benefits aligned with the company policy for this role
2. Variable compensation aligned with annual targets for growth and development
3. Long Term Incentives aligned with long term growth and sustainability targets.