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Chain Reaction

Client Director - Digital Marketing

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Job Description



Job Overview

We are seeking an experienced and commercially drivenClient Directorwith 8-12 years of experience in digital marketing and client leadership.

The ideal candidate has a strong track record inleading pitches, winning RFPs, managing a portfolio of clients, and driving revenue growththrough strategic account expansion.

This role requires a senior leader who can combine strategic thinking, commercial ownership, and full-funnel digital expertise to grow both new and existing business.

Key Responsibilities

  • Lead and manage end-to-endpitching and RFP processes
  • Develop winning proposals, strategic decks, and commercial frameworks
  • Own and deliver against assignedrevenue targets
  • Drivenew business acquisitionand pipeline growth
  • Manage and grow a portfolio of key client accounts
  • Identify and executeupselling and cross-selling opportunities
  • Develop integrated full-funnel digital strategies (awareness, consideration, conversion, retention)
  • Build strong, long-term client partnerships at senior stakeholder level
  • Collaborate with internal teams (performance, media, creative, content, analytics) to ensure delivery excellence
  • Monitor account performance and ensure client satisfaction, retention, and profitability

Requirements


Requirements

  • 8-12 years of experience in client servicing, account leadership, or business development within digital marketing
  • Proven track record ofwinning competitive RFPs and leading successful pitches
  • Strong commercial acumen with experience owningrevenue targets
  • Demonstrated ability to driveaccount growth through upselling and cross-selling
  • Deep understanding of full-funnel digital marketing strategy
  • Experience managing multiple clients and cross-functional teams
  • Excellent presentation, negotiation, and stakeholder management skills
  • Results-driven mindset with strong leadership capabilities
Preferred Background

  • Agency experience preferred
  • Experience handling large or regional accounts
  • Strong analytical and performance-driven approach

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About Company

Job ID: 143125609