At Terracotta – Driving Business Growth in Recruitment, Outsourcing & Corporate Services
We are a leading outsourcing company in the UAE, delivering recruitment, EOR/PEO, PRO services, and corporate solutions across the region.
We are currently recruiting a Client Onboarding Analyst /CLM Officer (Client Lifecycle Management) for a leading international bank based in DIFC (Dubai). This is a hands-on role focusing on KYC, client onboarding, documentation control, and regulatory compliance.
Position: Client Onboarding Analyst
Location: Dubai (DIFC – Onsite, Full Time)
Contract: Permanent
Start: Immediate to 1 month preferred
Key Responsibilities:
Client Lifecycle Management & Documentation
- Manage client documentation throughout the lifecycle (onboarding, recertification, maintenance)
- Ensure proper collection, verification, and safekeeping of client documents
- Monitor documentation expiry and follow up with relevant stakeholders
- Maintain accurate client records and account status (active, dormant, closure)
KYC & Due Diligence
- Prepare, review, and validate KYC files for onboarding and periodic reviews
- Ensure completeness and consistency of client information and supporting documents
- Perform risk assessments and contribute to client risk scoring
- Apply 4-eye control principles to ensure quality and compliance of KYC files
Screening & Compliance Controls
- Conduct name screening on clients and related parties
- Monitor and manage alerts using screening tools (e.g. Fircosoft or equivalent)
- Perform sanctions and compliance checks in line with regulatory requirements
- Support compliance-related requests and investigations
Client & Stakeholder Coordination
- Liaise with internal stakeholders including Relationship Managers, Compliance, and Operations teams
- Coordinate client onboarding, recertification, and documentation updates
- Support client queries and ensure timely processing of requests
Qualifications & Experience
- Minimum 2-3 years of experience in Client Lifecycle Management, KYC within a bank in the UAE
- Exposure to corporate and/or institutional clients is preferred
- Experience with screening tools (e.g. Fircosoft, World-Check) is a strong advantage
- Good understanding of regulatory requirements and compliance frameworks
- Experience working in an international banking environment is preferred
- DIFC experience is a plus but not mandatory
