Catchers is hiring a Client Relations in Dubai.
Job Role Overview
The Client Relations position serves as the primary point of contact for assigned client accounts. The role focuses on building strong client relationships, ensuring clear and consistent communication, coordinating internal teams for smooth delivery, and supporting account growth through high levels of client satisfaction.
Job Title: Client Relations
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience)
- 23 years of experience in client relations, account management or a similar role
Experience Requirements:
- Expertise: Strong client relationship management expertise within the influencer marketing industry.
- Proven ability to build and maintain long-term client relationships
- Experience collaborating with internal teams to meet client requirements
- Basic understanding of sales processes, contract negotiation, and account growth
- Strong organizational and problem-solving and time-management skills
- Proactive mindset with strong critical-thinking abilities
- Strong communication skills across email, phone, and in-person interactions
Responsibilities:
- Act as the primary point of contact for assigned client accounts, managing day-to-day communication and relationships
- Communicate with clients via email, phone, and in person to clearly understand needs and expectations
- Build and maintain strong client partnerships to retain existing business and drive new growth
- Coordinate with internal teams to ensure timely and successful delivery of client solutions
- Negotiate contracts and close agreements
- Identify growth opportunities within existing accounts and support new business development
- Track, monitor, and report on key account performance metrics
- Manage client issues and escalations efficiently to maintain high satisfaction levels
- Attend client meetings, events, shoots, or activations as needed to support on-site execution and ensure smooth campaign delivery
- Support preparation of client proposals, presentations, and reports
- Maintain accurate client documentation and CRM records
- Stay informed on industry, digital, and market trends to better advise clients
Additional Requirements:
- Languages: Arabic and English (proficient).
- Location: Dubai, U.A.E.
- Employment Type: Full-time, On-site.
- Start Date: Immediate.
Send your CV to: [Confidential Information]
