Cluster Sales Manager - Corporate - Riyadh Based ( Saudi National )

Role Purpose

Drive corporate transient and small group revenue from Riyadh- and KSA-based accounts for Miraval Red Sea and Grand Hyatt Red Sea, focusing on negotiated corporate, premium corporate, consortia/TPN, and small MICE within corporate segments.

Key Responsibilities

. Own a portfolio of corporate accounts (local & regional HQs, government-related entities, multinational firms) with annual account plans and production targets across both properties.

. Prospect and convert new corporate business through proactive sales (cold/warm outreach, client visits, roadshows, trade associations, chambers).

. Lead RFP/NRFP process: rate strategy alignment, bid submission, contracting, implementation, and compliance audits.

. Grow small corporate groups (up to 40 rooms) and executive retreats, aligning wellness experiences (Miraval) and luxury business services (Grand Hyatt).

. Conduct regular sales calls in-market host site inspections/fams (coordinate logistics to Red Sea destination).

. Manage pipeline, activities, and conversion in CRM maintain accurate account/contact data.

. Negotiate rates, value-adds, and LRA/blackout terms within delegated authority escalate as needed.

. Collaborate with Revenue Management on pricing, fences, and displacement analysis.

. Partner with Marketing for B2B campaigns, account-based marketing, and corporate partnerships.

. Ensure post-stay follow-up, feedback capture, issue resolution, and retention plans.

KPIs

. Corporate room nights & revenue (by property) RevPAR/ADR growth on negotiated accounts.

. New business revenue and number of new activated accounts.

. RFP win rate & implementation compliance.

. Sales productivity metrics (calls, meetings, proposals, conversion).

. Forecast accuracy (30/60/90).

. Account satisfaction/NPS and repeat production.

Qualifications & Experience

. 3-5 years in corporate hotel sales in KSA/GCC luxury or lifestyle experience preferred.

. Strong Riyadh corporate network Arabic and English fluency.

Other Requirements

. Travel to Red Sea properties and other KSA cities as needed (25-40%).

. Valid KSA driving license preferred.