Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE's most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 70,000 employees!
We are currently recruiting for a Coordinator -Sales Support to join our Business Development team in our Headquarters, located in DAFZA, Dubai Airport Freezone.
Scope: Coordinator Sales Support works under guidance of the Senior Bid Coordinator / Bid manager as a proactive team player who supports the bid function across various stages, with a focus on smaller bids and contributing to larger ones under supervision. This role is a crucial part in the group's growth success. The role is part of a fast-paced environment and requires multi-tasking and having the skills to turn complex information into concise, persuasive documents.
Financial
- Assist the Senior Bid Coordinator / Bid Manager and Finance team in compiling and tracking budgets for bid-related expenses.
- Flag any financial or contractual risks in tender documents, such as payment terms or penalties, to the Senior bid Coordinator / Bid Manager.
- Contribute to the development of bid strategies by providing administrative and research support.
Customer
- Act as a key point of contact for internal bid-related communications and coordinate with external stakeholders as directed.
- Schedule and support Opportunity Review sessions, bid kick-off meetings, and solution workshops.
- Assist in reviewing and formatting bid documents to ensure consistency and compliance with submission requirements.
- Help prepare post-tender presentations and materials to support the sales and operations teams.
- Coordinate logistics for site visits and ensure all necessary arrangements are in place.
- Maintain bid performance tracking reports and dashboards under the guidance of senior team members.
- Organize and update the bid content library, ensuring easy access to current templates and reference materials.
Process
- Support the end-to-end bid process for smaller opportunities, ensuring timelines and submission requirements are met.
- Gathers inputs from Business Units.
- Prepare and compile bid documentation, including standard forms, templates, and supporting materials.
- Assist in writing and editing bid responses, ensuring alignment with client specifications and internal standards.
- Work with Business Units to gather and format relevant content such as CVs, case studies, and technical inputs.
- Maintain and update bid trackers with accurate status updates and submission milestones.
- Ensure all bid submissions comply with client instructions and assist in the handover process for successful bids.
Innovation
- Suggest improvements to templates, tools, and processes to enhance bid efficiency and quality.
- Work closely with the Bid Manager to develop customized and compelling proposals.
Selection Criteria
- Bachelor's degree in business administration, marketing, finance or a related field, or professional experience.
- Minimum 1-2 years of experience in bid management or related roles, demonstrating successful bid outcomes.
- Excellent organizational skills, with the ability to manage multiple deadlines effectively.
- Strong written and verbal communication skills, with attention to detail.
- Flexibility to adapt to changing priorities, deadlines and bid requirements.
- Strong customer service skills and dedication to building long-term client relationships.
- Proficiency in Microsoft Office Suite and bid management software.
- Ability to work collaboratively across departments and levels within the organization.
