Vacancy NoVN14278 Job TitleCredit Controller Office LocationSA-Riyadh Alternative Office Location About the RoleThis role will be responsible about the Credit Cycle of Westcon Comstor Saudi Arabia Your Key ResponsibilitiesInternal (Sales Team/Finance/Cross Functional/MGT/Group) :
- Turnaround time of a single request from the sales team or a partner should not exceed 3-4 hours no matter what.
- You will be the first point of contact when it comes to a request for an order approval from any of the sales team, so you need to immediately check the deal profile matrix, challenge the sales team for any missing information about margin, product categories, etc. and pass the order for approval once you are sure that you have all the required information within the agreed turnaround time of 3-4 hours for each request.
- You all need to understand very well the latest MOA to know who can approve the order and whether the order requires more than one approval.
- You need to make sure you follow up with the authorized signatories to get the order approved within 1-2 hours.
- Once you get the approval, you will need to release the order and keep a time track online or offline for every single order. (When it was received, what kind of missing information was there , When did you get that info When did you send it for approval (Every single order needs to be tracked with clear timelines)
- Weekly Aging Report per the recent template shared should be furnished by each of you to the sales team every Sunday morning according to the portfolio of accounts you are handling.
- Your responsibility is to ensure that each invoice has been booked correctly following the proper revenue recognition criteria for our products categories (HW/SW/Licenses/PS/Maintenance). This requires that we have a POD or sign-off within a maximum of five working days from the invoicing date. As a general rule, invoicing cannot happen for materials that did not leave the warehouse. A reversal of revenue and AR should be warranted for cases in which we have invoiced but did not deliver (HW/SW/License).
- Disputed invoices should be reviewed carefully to establish validated reasoning about the fundamental issue of the dispute. This ideally requires you to understand how to check POs, Product Categories, T&Cs, required specialty conditions, and you will need to individually manage the communication with all parties involved to establish the real issue and how it should be resolved.
External (Partners/Regulators/Auditors)
- Communication with partners is a key important factor for your success, so you need to have professional and decent communication with each partner.
- Partner's database contact information, key management team member contacts, and a track of all communications with the partner is a must.
- For all partners under your portfolio of accounts, you need to proactively communicate with the partner at least 15 days before the due date of each invoice to remind the partner about the payment. This should be followed by a clear email with the statement of account, aging, reconciliation, etc., and of course, after you establish that each invoice has the required revenue recognition criteria, POD, sign-off, etc.
- The second follow-up on due invoices should come five days, at least before the invoice gets due and after you have provided all the required answers to the partner about the unpaid invoices, PODs, sign-off, etc.
- If there is an expected delay on payment from the partner, you should carefully document and get a precise, committed payment date, and in anyhow, this should not exceed 15 days after the due date of each invoice.
- PDCs and LC tracking sheets and proper documentation should be maintained and reviewed carefully by you and tracked for each order. If the custody of PDCs in other countries is maintained with the finance function in other countries, you need to make sure that PDCs are valid and available before you release any order.
- Turnaround time for replying to a partner should not exceed 2-3 hours no matter what, and you need to be accessible via email, phone, etc., during working hours and after working hours.
- Whenever you need internal support on follow up with the partner or a higher management level engagement to push the partner for a set date of payment or even an acceleration of payment, make sure to proactively communicate that to the required persons within a maximum of 15 days from the due date of the invoice.
- There should be a monthly tracking sheet for each partner in which you document the exact actions taken to follow up with the partner, from day one invoicing until collection. Qualifications / RequirementsBachelor's degree or Equivalent in Accounting, Finance or any other related major About UsJoin a growing global business
Westcon-Comstor is a leading name in IT distribution with US$5.45 billion in global revenues. Our role is to connect technology vendors with our distribution partners, who resell software and solutions to businesses and other customers.
We have recently been certified as a Great Place to Work in 27 countries.
This is an exciting time to join our expanding European operation, which serves the EMEA region. We have ambitious plans and huge future potential - you will be ideally placed to grow your career in a dynamic yet supportive culture. Applications Close Date15 Mar 2026
