CRM Senior Executive

We're Hiring: CRM Senior Executive

Join Real Mark, a growing real estate company, and take your career to the next level!

Location: Heliopolis, Cairo

  Job Type: Full-time

Job Summary

We are looking for an experienced CRM Senior Executive to manage and optimize our CRM system, ensuring accurate data management, effective lead tracking, and strong collaboration across departments.

This role plays a key part in enhancing customer experience, improving retention, and supporting data-driven decision-making.

Key Responsibilities:

• Manage and oversee the CRM system across all departments.

• Develop and improve CRM workflows and processes.

• Monitor the full sales funnel (leads, follow-ups, conversions).

• Analyze sales performance, pipelines, and campaign effectiveness.

• Prepare reports and dashboards for Sales & Marketing performance.

• Support customer segmentation and retention strategies.

• Coordinate between Sales, Marketing, Finance, HR & Legal.

• Train and support CRM users to ensure proper system usage.

• Recommend system improvements and enhancements.

• Support marketing campaigns, events, and exhibitions.

Requirements:

• Bachelor's degree in Business Administration or related field.

• 5–7 years of experience in CRM / Sales Operations.

• Real estate experience is a must.

• Experience with CRM systems (preferably Odoo).

• Strong analytical and reporting skills.

• Advanced Microsoft Office skills.

• Excellent communication and leadership skills.

• High attention to detail and organization.

If you interested, Kindly send your CV to: [Confidential Information]