Job Title: MS Dynamics CRM Technical Architect Manager / Senior Manager
Location: Doha / KSA (Relocation Open)
About the Role:
We are seeking an experienced MS Dynamics CRM Technical Architect to lead the design, development, and implementation of enterprise CRM solutions. This role will oversee end-to-end Dynamics 365 CRM architecture, integrations, and customizations, providing technical leadership and guidance to development teams.
Ideal candidates are experienced in delivering complex CRM solutions, have strong knowledge of Dynamics 365 features, and can translate business requirements into scalable, high-performance solutions.
Key Responsibilities:
- Lead the architecture, design, and implementation of Dynamics 365 CRM solutions aligned with business objectives.
- Analyze complex business requirements and translate them into technical specifications and CRM solutions.
- Design data models, workflows, integrations, and customizations across the Dynamics 365 platform.
- Provide technical leadership and mentorship to developers and consultants.
- Oversee custom development, configuration, and integration of CRM modules, including Sales, Customer Service, Marketing, and Field Service.
- Ensure solutions adhere to best practices, coding standards, and architectural guidelines.
- Identify process improvements and recommend enhancements to optimize system performance and user experience.
- Stay current with Dynamics 365 CRM releases, Power Platform tools (Power Apps, Power Automate, Power BI), and industry trends to drive innovation.
- Collaborate with stakeholders to define project scope, objectives, and deliverables.
- Guide integration with other systems (ERP, marketing platforms, analytics tools) using MuleSoft, Dell Boomi, or other integration platforms.
Experience & Skills Required:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 510+ years of experience delivering Microsoft Dynamics CRM solutions.
- Proven experience as a CRM Technical Architect, with hands-on expertise in enterprise implementations.
- Strong knowledge of Dynamics 365 CRM modules, customization, workflows, and integration patterns.
- Experience with Power Platform (Power Apps, Power Automate, Power BI).
- Proficiency in C#, .NET, JavaScript, and related CRM development tools.
- Strong understanding of integration patterns (REST, SOAP, JSON, XML) and DevOps processes.
- Experience leading and mentoring technical teams, with excellent communication skills.
- Familiarity with Agile methodologies and enterprise project delivery.
- Knowledge of data migration strategies, system optimization, and performance tuning.
- Strong analytical, problem-solving, and stakeholder management skills.
Location: Doha / KSA candidates willing to relocate are encouraged to apply.
Why Join:
- Lead regional CRM projects and shape enterprise Dynamics 365 solutions.
- Work in a dynamic, cross-functional team across multiple countries.
- Exposure to cutting-edge CRM technologies and enterprise transformation initiatives.
- Opportunity for professional growth, leadership, and mentorship.
Interested candidates, please send your CVs and portfolios to [Confidential Information]
