Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
Role Overview:
- Lead the technical side of sales: join early-stage conversations, present demos, and guide architecture and security discussions with leading enterprises.
- Act as hands-on engineering lead - shipping code, building integrations, and setting high quality standards.
- Build and lead a high-performing technical team across engineering, integration, and pre-sales.
- Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy.
- Gather customer feedback, localize the product, and represent regional needs to the global Product team.
- Serve as the local technical point of contact, building partnerships and handling escalations.
Requirements:
- 78+ years of hands-on software engineering experience.
- Proven experience in pre-sales, solution architecture, or technical implementation.
- Customer-facing background in roles such as Field CTO, Solutions Architect, or Deployed Engineer.
- Demonstrated leadership experience (Director, VP, or Founder roles preferred).
- Native Arabic language and professional English skills (written and spoken).
- Ability to operate independently in a zero-to-one environment and build a team from scratch.
- Bonus: Experience at fast-paced startup environments.
