Customer Service Department

Company Description

Art of Service, established in 2016 in Egypt, specializes in crafting unique, results-driven branding solutions for businesses across Egypt and the Middle East. By seamlessly integrating creative strategy, premium design, and precise execution, Art of Service delivers comprehensive solutions that enable clients to distinguish themselves in competitive markets. Their expertise spans brand strategy, visual identity design, corporate printing, digital development, content marketing, and signage solutions. Partnering with renowned organizations, startups, and corporate clients, Art of Service is dedicated to creating high-quality, innovative, and sophisticated branding experiences that drive growth and inspire trust.

Role Description

This is a full-time on-site role based in Giza, Egypt, for the Customer Service Department at Art of Service. The role involves handling customer inquiries, ensuring high levels of customer satisfaction through effective communication, and maintaining professional phone etiquette. The Customer Service Representative will work to provide excellent support, resolve customer concerns, and uphold a positive customer experience, contributing to the overall success of the company's branding services.

Qualifications

• Strong skills in Customer Service, Customer Support, and Customer Satisfaction
• Proficiency in Customer Experience, with a focus on building strong client relationships
• Excellent Phone Etiquette and communication abilities
• Ability to work on-site in Giza and provide exceptional service in a fast-paced environment
• Attention to detail and ability to resolve customer inquiries efficiently
• Experience in branding, marketing, or related fields is a plus
• Proficiency in both English and Arabic is an advantage