Customer Service Representative

Due to our incredible growth, we're looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands

Responsibilities:

- Handling incoming inquiries from customers via phone, email, and online.

- Providing support for customers to resolve their queries effectively.

- Using your knowledge of your client products and/or services to enhance sales, brand loyalty, and the customer experience.

- Updating our systems with complete and accurate details regarding your customer interactions.

Required Skills:

- Excellent communication and interpersonal skills (written & and verbal)

- High school diploma & and above.

- 3 -6 six months of relevant Customer Service experience (preferred)

- Highly motivated and strong work ethic.

- Courteous, friendly, and professional manner

- Strong computer skills and attention to detail

- Ability to work to deadlines and targets

- Flexibility in your approach to work to meet the changing needs of the business

- Ability to work as a team member, as well as independently

Benefits:

• Social & Medical Insurance
• Transportation provided.
• Concentrix Employees unlimited discounts
• Transportation is provided 24/7 and door-to-door for Ladies after 10:00 PM
• Salary up to 18K gross + Cost of Living Allowance (COLA)
• 5 working days (2 days off) on a rotational schedule.
• 9 working hours (1-and-a-half-hour break)