Customer Service Representative

About Servcorp:

Servcorp is a global provider of Serviced Offices and Business Solutions at the premium end of the market. If you speak English and Arabic fluently, have a desire to build your career within a multinational corporation kindly apply on the position below.

The Role:

We are looking for a Customer Service Representative to join our team in Qatar.

Responsibilities:

Job description:

- Reception relief Answers calls Professionally

- Freshly Graduated

- Bi-lingual

- Provide excellent customer service

- Be a team player

- Handle client and guest queries professionally

- Aims to provide a solution to every problem

- Assist client with administrative tasks in a specific time frame as advised by the client

- Book travel, hotel, and theatre arrangements on request

- Seeks opportunities to maximize client assistance

- Signs their work with excellence

- Seamlessly adapts to changing needs of client

- Provides flexibility to each client

- Can actively approach clients

- Takes initiative

- Be able to work for multiple clients

- Manages several tasks to meet allocated deadlines

- Communicates clearly with clients and Manager and coordinates agendas effectively

- Good grammar, written and spoken

- Ensures tasks are followed up within a timely manner and any necessary information is

communicated

- Possesses a positive outlook

- Conveys a high level of confidence

- Is consistently self-assessing their skillset and seeks further opportunities for training

- Possesses exemplary organizational skills

- To have the ability in initiating good relationship and tasks with clients

- Is highly technology proficient

- Can approach tasks with creativity and a personal flair

- Dictaphone transcription ability is highly regarded

- Strives to achieve the best results in all aspects of their role

- Seeks opportunities for achievement

- Adds proven value to the company

Must Have:

- Resident: Doha

- Language: Fluent in both Arabic & English

- Diploma: High school or University

- Job Type: Permanent

It's time to take action, make that career defining move and join the Servcorp team today!