Customer Service Representative

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Cairo. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling customer inquiries through various channels. The role includes maintaining phone etiquette, addressing customer concerns, and delivering a high-quality customer experience.

Work condition

• Work is from the office which is located in Cairo, Zayed / Maadi.
• Rotational shifts - 5 working days - 2 days OFF ( Flexibility to swap with coworkers your shifts and your days off ).
• 9 working hours including a 1-hour break.
• Transportation is provided with many pickup points for boys and (door-to-door) for girls.

Benefits

Intelcia offers the HIGHEST SALARY UP TO 25K!

• Net Basic 14000
• KPIS 100 Dollars
• Paid Training
• Social and medical insurance

Qualifications

• Strong communication skills
• Proficiency in English is a must (B2 / C1)
• 0-1 year experience in Customer service
• Good handling skills