Customer Service Specialist

For a very well-known Medical Suppliers company, a full-time role for a Customer Service Specialist, located in Cairo, Egypt is needed. The role involves providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a daily basis.

Responsibilities

Your Responsibilities Will Include:

• Managing inbound and outbound customer leads in a professional manner.
• Assisting customers with inquiries, requests, and concerns efficiently.
• Identifying issues and delivering effective solutions to meet customer needs.

Qualifications

What We're Looking For:

• Excellent English level
• Bachelor's Degree in any field
• Customer Service Representatives and Customer Support skills
• Minimum 3 year of experience
• Familiarity with Salesforce or similar CRM tools is preferred

Benefits

• Attractive package
• Fully paid training
• No overnight shift
• Professional and collaborative setting that fosters continuous learning and development