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Customer Support Specialist

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  • Posted a month ago
  • Over 100 applicants
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Job Description

Ghrs Training is seeking a dedicated Customer Support Specialist to join our team, focusing on the US Banking sector within an international voice process. If you're a graduate with excellent communication skills and experience in customer support, this opportunity is for you!

Key Responsibilities:

  • Provide exceptional customer support to clients within the US Banking sector.
  • Handle inquiries and resolve issues efficiently and professionally through an International Voice process.
  • Ensure accurate and timely documentation of all customer interactions.
  • Adhere to banking compliance and security protocols while assisting customers.
  • Maintain a high level of customer satisfaction by delivering clear, concise, and helpful information.

About You:

  • You are a Graduate with a minimum of 1 year of experience in customer support.
  • You possess excellent communication skills in English, with clarity and professionalism suitable for an international voice process.
  • You are customer-centric, patient, and detail-oriented.
  • Familiarity with banking terminology or processes is a plus.

About Company

At GHRS Training LLP, we are dedicated to empowering individuals with the skills that matter in today’s dynamic job market. As the training arm of Genesis HRS, we bring our deep industry knowledge and recruitment expertise to design practical, market-driven training programs. We specialize in preparing freshers and early-career professionals for successful careers through hands-on learning in recruitment, HR operations, and other high-demand domains. Our vision is to evolve into a multi-skill training hub, offering specialized programs tailored to current and emerging industry needs.

Job ID: 121109703

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