Role Objectives:
The Delivery Associate Equipment Specialist is responsible for managing the full lifecycle of delivery associate (DA) equipment, ensuring timely issuance, tracking, maintenance, recovery, and compliance. The role plays a critical part in operational readiness, cost control, and delivery performance by guaranteeing that all DAs are properly equipped to operate safely and efficiently.
Roles & Responsibilities:
- Equipment Management
- Manage issuance, replacement, and recovery of DA equipment (uniforms, bags, helmets, power banks, accessories, etc.).
- Maintain accurate records of all equipment movements (issued, returned, damaged, lost)
- Inventory & Stock Control
- Coordinate with procurement and warehouse teams to ensure timely replenishment.
- Maintain optimal inventory levels to avoid shortages or overstocking.
- DA Onboarding & Offboarding Support
- Coordinate equipment collection during DA offboarding or contract termination.
- Ensure recovered equipment is inspected, refurbished, or decommissioned as needed
- Maintenance & Quality Control
- Identify damaged or non-compliant equipment and coordinate repairs or replacements.
- Ensure all equipment meets safety and brand standards.
- Track recurring issues and recommend improvements to equipment quality.
- Reporting & Analysis
- Support investigations related to missing or misused equipment.
- Cross-Functional Coordination
- Work closely with Supply, Ops, Finance, and Procurement teams to align on headcount plans and deductions policies.
Required Education, Knowledge, And Skills:
- Bachelor's degree or equivalent practical experience.
- 13 years of experience in operations, logistics, asset management, or supply support roles.
- Strong organizational and tracking skills.
- Experience working with inventory systems or Excel/Google Sheets.
- Ability to work in fast-paced, high-volume environments.
- Strong communication and stakeholder management skills.
