BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
ROLE SUMMARY
The purpose of this role is to set, develop and implement the promotional strategy for the application acquiring daily promotions and exclusive offers by managing day to day APP developments, and assessing customer needs.
ROLE PROFILE
- Supported by line manager, establish the role sort, decision rights, routines and processes for the newly established sub-function.
- Develop Activity calendar for the application.
- Use information collected (e.g., Identify & Understand Customer Needs, Identifying Opportunities, in-outlet visits, connecting with Tenant s technology, Tenant discussions, internal contacts, cross function teams).
- Ensure Day to day promotional updates on the APP.
- Collaborate with and maximize impact of COE capabilities in delivering the right level of investment for marketing campaigns.
- Analyse customer data to identify trends and opportunities for App enhancement.
- Coordinate with customer support to address user inquiries and issues related to the APP.
- Ensure all app branding complies with Majid Al Futtaim guidelines and company policies.
REQUIREMENTS
- Bachelor's degree in Business Administration, Marketing or equivalent.
- 2-3 years of experience in a digital marketing agency.
- Creative flair and ability to effectively use different Marketing channels.
- Strong numerical and analytical skills.
WHAT WE OFFER
- At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
