To manage an airfreight trade lane between two geographies in accordance with agreed upon air freight lane. In addition, support local
sales targets and develop local business relationship for new customers relevant to the trade lane community to grow the trade lan e with the
existing customer base.
Responsible for:
Client Strategy and planning
- Acquire new airfreight customers relevant to the specific trade lane
- Support local sales community to expand portfolio with existing customer base with lane expertise
- Plan and perform regular sales visits to develop business on the trade lane.
Manage
- Maintain an overview of the customers business within the tradelane
- Identify and win opportunities relevant to Airfreight product direction setting
- Continuously monitor the trade lane performance and identify the major
competitors on the trade lane.
- Provide management with trade lane reports, competitor activity/wins and statistics/measures on volumes/revenues, statistics of shipments, etc. Responsible for market intelligence.
Define and deliver changes to business targets based on market/asset view
- Work with the Capacity / Campaign Manager function to formalize the commercial plans and ensure maximization of assets
Customer satisfaction
- Actively monitor local NPS across customer portfolio and drive local initiatives to improve customer satisfaction
Accountable for
- Volume (KG)
- Revenue (USD)
- Profit (GP)
- Product development (based on customer feedback)
Key Interdependencies
Internal Stakeholders:
- Sales support functions
- Customer Service
- Regional Product team
- Area Local products
External stakeholders:
- Local air carriers and logistics institutions
- Customers
Critical competencies
- Air Freight expertise
- Commercial skills
- Sales
- Negotiation
UAE Market Experience is mandatory. This role is for UAE Nationals with a family book.
We're committed to embracing the rich geographical diversity present in the communities where we operate, including here in the UAE. Alongside our dedication to fostering an inclusive workplace environment, we're actively supporting Emiratization initiatives set forth by the UAE government, ensuring the meaningful and efficient employment of its citizens. While we welcome applications from all qualified candidates for this position, we are currently prioritizing candidates that hold a UAE Family book.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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