As a Director of Food and Beverage, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Director of Food and Beverage will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all Food and Beverage Outlet operations and position them as top tier destinations within the market
- Maintain exceptional levels of customer service
- Updated with all the F&D market trends and has a creative mindset
- Ensure compliance of brand standards
- Recruit, manage, train and develop the Food and Beverage team
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Beverage team
- Incentivise team members to maximize sales and revenue
- Carry out annual and mid-year appraisals with Managers under your responsibility
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for
A Director of Food and Beverage serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous hotel experience as a Director of Food and Beverage; preferably in a luxury hotel environment
- Menu conceptualization expert
- Public relations guru by nature
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Waldorf Astoria Cairo Heliopolis
Schedule
Full-time
Brand
Waldorf Astoria Hotels & Resorts
Job
Food and Beverage
