Job Description
PRIMARY RESPONSIBILITIES:
- Responsible for establishing and directing the sales activities of an organization.
- Develops sales plan and budget to reflect the company's and the hotel's goals and objectives in maximizing revenue generation and profitability.
- Provides leadership in the areas of Sales and works closely with Director of Distributions & Revenue Optimizations, Director of Marketing and other division heads-directing, managing and coordinating an efficient and effective sale and marketing plan for the hotel.
- Creates and oversees the implementation of special programs following the business plan to ensure sales objectives are achieved through:
- Increasing average rate
- Increasing overall occupancy
- Enhancing the image of the hotel in the local community
- Analyzes and evaluates the effectiveness of sales, methods, costs and results.
- Works closely with Corporate Sales in managing and supervising the sales department.
- Maintains and upgrades communication networks to ensure that the hotel has a competitive advantage in information and sales leads.
- Furnishes monthly sales report on a timely basis to the general manager and corporate office.
- Appraises performance of Sales personnel in managerial level periodically according to Human Resources policy and initiates appropriate corrective measures to improve deficiencies.
- Manages the Sales department to ensure sufficiency of manpower in accordance to volume of business.
- Ensure each staff is a good sales person to promote hotel's image and businesses at all times.
- Coaches and counsels all staff especially the department and unit managers when applicable.
- Provides and supports the most effective training to all sales staff regularly.
- Performs other duties as assigned by the general manager
REPORT LINE & COMMUNICATION
- Reports to the General Manager and working closely with Director of Distributions & Revenue Optimizations and Director of Marketing.
- Coordinates with all concerned personnel to ensure that all activities are accomplished.
- Communicates effectively with guest, clients, business partners and staff.
Others
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
Accountabilities
- Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
Company's Culture
- Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. Proud to belong and to contribute
CONFIDENTIALITY
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
JOB REQUIREMENT
- Minimum education of Bachelor degree in Business Administration, Hotel Management or relevant discipline
- Minimum of 3 years sales experience in a similar capacity, preferably in a 5-star class environment
- Have excellent communication skills in written and spoken English
- Have a positive attitude toward challenges and the drive to excel
- Possesses professional disposition with excellent communication and interpersonal skills
