Director, Salesforce Technical Consulting

Role Description:

• We are looking for an experienced professional services leader who has experience in scaling professional services delivery centers across the world. As the leader within Global Delivery Hubs function, you will be responsible for building & scaling a global delivery organization that will focus on Creating and executing against a delivery hub strategy for Salesforce Professional Services that supports 25% YoY growth
• Scaling delivery centers, attracting new talent, developing existing talent, and retaining employees by creating rewarding growth opportunities
• Building deep technical & consulting expertise in respective cloud practices
• Assimilating new products & technologies that are added to the portfolio through acquisitions
• Managing team utilization and operational metrics for our delivery centers
• Constant focus on innovation, improve and enhance our global delivery offerings & practices
• This role reports to the VP of WW Global Delivery Centers

Minimum Requirements:

• 18+ years of experience working for a consulting firm or a professional services division of a software company that delivers software based business solutions related to Sales, Marketing, Services and Support
• Strong Salesforce experience in Salesforce Sales, Services and/or Industry clouds - Track record of at least 5 successful Salesforce cloud project implementations.
• A senior leader able to operate effectively with C-level executives Significant experience with building, growing, and managing consulting delivery centers
• Strong business acumen, strategic thinking, and analytical skills.
• Ability to think strategically as well as the ability to handle details.
• Action-oriented and results-driven.
• Strong organizational and management skills to manage multiple projects, responsibilities, and staff.
• Proven ability to influence cross-functional teams without formal authority.
• Exceptional relationship-building skills demonstrated by ability to grow and nurture relationships with internal stakeholders.
• High energy and passion for the job.
• Bachelors degree or equivalent experience Preferred Requirements:
• Significant experience leading international professional services teams related to Salesforce platform
• Operational and financial management experience

Personal Characteristics:

• Trust: Trusts the company s core values; shows integrity, transparency, and reliability
• Adaptable: Excels in high levels of uncertainty, ambiguity, and change.
• Entrepreneurial Mindset: Always learning; approaches everything with an open mind; considers all opinions, looks to innovate and hands-on.
• Multiplier: Amplifying and unleashing the potential and capabilities of others.
• Leadership: Self-aware and strategic thinker; proficient at building strong relationships and growing people and leaders.
• Compelling Communicator: Speaks and writes with clarity, brevity, and purpose; explains areas of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence.
• Team player: Proficient at high impact teaming and working with members of a multi-functional team