Document Controller

Role Overview

We are looking for a Document Controller with 1–2 years of experience in logistics or documentation roles to support growing business volumes, particularly across the DRC market. This role focuses on accurate document verification, timely system uploads, and close coordination with operations and IT teams.

Key responsibilities

• Verify and review documents received from ground teams on a daily basis
• Upload high volumes of documents into internal systems accurately and on time
• Coordinate with IT/system teams to resolve upload errors, dashboard issues, and discrepancies
• Track and follow up on pending or rejected documents
• Identify recurring issues and support process improvements
• Maintain records to support audit and compliance requirements

Requirements

• 1–2 years experience in logistics, documentation, trade support, clearing, or back-office roles
• Familiarity with logistics or clearing documentation is an advantage
• Strong attention to detail and ability to handle high-volume, repetitive tasks
• Comfortable with system/data entry and internal dashboards
• Good communication, coordination, and time-management skills

This is a great opportunity for someone early in their logistics career who is detail-focused and eager to grow.