Ecommerce Analyst

Lals Group, established in 1979, is a successful family-owned business with a wide portfolio of home-grown and franchised brands across retail, mall management, distribution, health & fitness, and more in the GCC region. Operating renowned brands such as Homes r Us, Daiso, Carter's, and Arabian Center malls, the Group manages over 190 retail outlets and more than 2.5 million square feet of retail space. With a presence in UAE, Qatar, Bahrain, Kuwait, Oman, and Saudi Arabia, Lals Group employs over 4,000 people. The company's growth is driven by its focus on diversity, understanding consumer needs, and delivering excellent customer service, making its brands an essential part of daily life in the GCC.

This is a full-time on-site role for an E-commerce Analyst, located in Dubai. The E-commerce Analyst will perform day-to-day tasks such as analyzing e-commerce sales metrics, optimizing online sales channels, managing website performance, and generating insightful reports on customer trends. The role includes close collaboration with marketing, sales, and customer service teams to improve user experiences and implement data-driven strategies that enhance overall performance and achieve business goals.

• Strong analytical skills with the ability to interpret data and translate findings into actionable insights.
• Effective communication abilities to collaborate with cross-functional teams and present recommendations clearly.
• Experience in e-commerce platforms, strategies, and technologies to drive and manage online sales.
• Customer service mindset focused on improving user experience and addressing customer concerns effectively.
• Knowledge of sales processes and trends, with the ability to identify areas for growth and development.
• Proficiency in data visualization tools and reporting systems is a plus.
• Bachelor's degree in Business, Marketing, Data Analytics, or a related field preferred.
• Adaptability and problem-solving abilities within a dynamic and fast-paced environment.