Ecommerce Manager

Overview:

We're looking for a strategic and results-driven E-commerce Manager to lead Eyewa's online

business and accelerate growth across digital channels. The ideal candidate will bring strong

commercial acumen, operational excellence, and a passion for creating exceptional online

experiences. This role manages the E-commerce team and works closely with cross-functional

partners in Marketing, Product, Operations, and Customer Experience to deliver sustained

performance and growth.

Responsibilities:

• Lead the end-to-end management of Eyewa's e-commerce business, driving traffic,

conversion, and profitability.

• Develop and implement e-commerce strategies aligned with company growth objectives
• Oversee online merchandising, content, pricing, and promotional activities to optimise

sales performance.

• Monitor analytics and KPIs to identify growth opportunities and improve site performance

and customer experience.

• Collaborate with Marketing and Product teams on customer acquisition, retention, and

CRM initiatives.

• Partner with Supply Chain and Operations to ensure seamless fulfilment and product

availability.

• Manage, coach, and develop the E-commerce team, fostering a culture of performance

and innovation.

• Stay ahead of e-commerce trends, technologies, and competitor activity to drive

continuous improvement.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field; a Master's is a plus.
• 5+ years of professional experience, including proven success as an E-commerce

Manager within an online-first company.

• Strong understanding of e-commerce operations, UX optimisation, analytics, and

performance marketing.

• Experience in the optical, retail, or consumer goods industry is a strong advantage.
• Exceptional analytical, commercial, and problem-solving skills.
• Excellent communication, leadership, and stakeholder management abilities.
• Highly organised, agile, and able to thrive in a fast-paced, growth-driven environment