Ecommerce Operation Manager (Arabic)

PECTIV is looking for an Operations & Customer Experience Manager to own customer support, fulfillment coordination, stock movement, and day-to-day operational reliability.

This role is ideal for someone who is highly organized, detail-oriented, calm under pressure, and capable of managing both customer experience and backend coordination. You will play a critical role in ensuring orders move smoothly, customers are supported properly, and inventory is available across channels.

Qualifications

• 2+ years of experience in ecommerce operations
• Strong organizational and follow-up skills
• Experience handling customer service in a DTC ecommerce business
• Arabic and English communication skills are strongly preferred
• Experience in beauty, wellness, FMCG, or ecommerce brands is an advantage