BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
JOB TITLE
Manager- Employee Relations | MAF Retail | Retail Corporate Egypt
ROLE SUMMARY
Employee Relations Manager is a Human Capital professional who specializes in managing the relationship between employees and the organization. He/she will handle employee grievances, disputes, and disciplinary matters, ensuring fair treatment and compliance with company policies and employment laws. Employee Relations Managers play a crucial role in fostering a positive work environment, promoting employee satisfaction, and mitigating potential conflicts.
ROLE PROFILE
- Conduct end-to-end investigations into complex and sensitive workplace complaints, including harassment, discrimination, retaliation, and code of conduct violations.
- Prepare detailed, objective investigation reports with findings and recommendations for corrective action.
- Design, implement, and update the Employee Handbook and corporate policies to ensure they remain modern, inclusive, and legally sound.
- Ensure all P&O activities comply with local labor laws, or relevant international
- Manage mandatory filings and documentation required by government agencies or labor boards.
- Develop and deliver training programs for people managers on topics such as legal interview techniques, documentation best practices, and labor law updates.
- Develop standardized workflows for disciplinary actions, performance improvement plans (PIPs), and grievance handling.
- Act as a neutral party to mediate interpersonal conflicts between employees or between management and staff to resolve issues before they escalate.
REQUIREMENTS
- Bachelor's degree in administration or human Capital Management
- 5-7 Years experience in employee relations, preferably in a managerial or leadership role
- Strong knowledge of employment laws and regulation
- Exceptional ability to remain impartial and maintain strict confidentiality under pressure
- High-level written communication skills for drafting formal reports and corporate policies.
- Ability to challenge senior leadership on ER matters and provide data-driven recommendations.
WHAT WE OFFER
- At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
