Engagement Manager

K&K Global Talents is an international recruiting agency that has been providing technical resources globally since 1993. This position is with one of our clients in UAE who is actively hiring candidates to expand their teams.

Job Title: Engagement Manager

Location : Dubai/Abu Dhabi (UAE)

Employment Type: FTE

Job Description:

As an EM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming) for our customer across Energy, Services and Government sectors

Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client

Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations

Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes

Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement

Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects

Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client

Provide necessary input for building alliances with relevant product / service vendors

Ensure hygiene is maintained on account operations

Create proposals and solutions in line with requirements in the RFPs shared by the clients

Proactively take Infosys offerings to the prospects in the industry

Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations

Qualifications:

• Track-record of successfully farming business solutions and client management in customer engagements
• Strong Business Development (Framing current accounts) / Relationship management / Account management is required
• Strong Account Management experience where you have grown existing accounts.
• Track record of interacting and building relationship with C / C-1 level client contacts.
• Reasonable understanding of Global Delivery Model and IT service industry.
• Experience managing large multi-location consulting engagement teams desirable.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills.
• Wide variety of IT and business consulting engagement experience.
• Extensive experience working with Large UAE Oil & Gas companies and Government entities