English Customer Service Representative

Role Description

This is a full-time on-site role for a Customer Service Associate based in New Cairo. The Customer Service Associate will handle customer inquiries, provide efficient support and solutions, and ensure a positive customer experience. Day-to-day responsibilities include managing customer interactions via phone, resolving concerns effectively, and maintaining high standards of professionalism and communication.

Qualifications

- English fluency.

• University graduate.
• Flexibility with rotational shifts

- Customer Support and Customer Service skills to handle inquiries and deliver excellent assistance.

- Customer Satisfaction and Customer Experience abilities to enhance client relationships and address feedback constructively.

- Strong phone etiquette and communication skills to manage interactions with professionalism and efficiency.

- Problem-solving abilities and multitasking capabilities.

- Proficiency in relevant software and CRM tools; prior customer service experience is a plus.

Benefits

- Highest net salary in the market.

- Overnight allowance.

- Transportation provided.

- Medical & Social insurance provided.

- Fully paid professional training.

- KPIs bonus guaranteed first 3 months.

or apply through WA 01029961670