English speakers needed B1/B2

TP, formerly known as Teleperformance, has been a leader in the digital business services industry for nearly 47 years. With a modern and innovative approach, TP continues to set the standard in delivering intelligent and empathetic solutions designed for the AI era. Driven by a commitment to excellence, TP is future-ready to navigate the evolving business landscape while staying true to its mission of providing exceptional customer experiences.

This full-time on-site role in New Cairo is for English speakers with a B1/B2 language level. The selected candidate will handle customer service tasks, including assisting clients with inquiries, resolving issues, and providing information. Daily responsibilities will include engaging with customers, maintaining records of interactions, and ensuring customer satisfaction through effective problem-solving and communication.

• Proficient in spoken and written English at B1/B2 level
• Strong communication and interpersonal skills
• Problem-solving abilities and attention to detail
• Customer support or call center experience is a plus
• Professional attitude and ability to work under pressure
• Basic computer literacy and familiarity with CRM tools
• Flexibility to work in shifts as required
• High school diploma or equivalent; further education is an advantage