Job Description
Location:Dammam, Saudi Arabia
Job Type: Full-Time (On-site)
Working Days: Sunday to Thursday
Working Hours: 7:00 AM 4:00 PM
Nationality : Saudi Arabian
JobOverview
We are seeking a motivated and experienced ERP Support Executive to join our team in Dammam. The candidate must have prior experience in ERP software support. Experience in Odoo ERP will be considered a strong advantage.
Candidates must be currently residing in the Eastern Province of Saudi Arabia and ready to work from office.
KeyResponsibilities
* Provide functional and user support for ERP software.
* Handle support tickets, troubleshoot issues, and ensure timely resolution.
* Coordinate with the technical team for issue escalation.
* Assist users with system configuration and process guidance.
* Monitor daily ticket updates and maintain proper documentation.
* Provide user training and support during implementation and post-go-live.
Requirements
* Minimum 13 years of experience in ERP software support.
* Experience in Odoo ERP is preferred.
* Good analytical and problem-solving skills.
* Strong communication skills in English and Arabic
* Must be based in Eastern Province, Saudi Arabia.
* Must be willing to work from office (Dammam), Sunday to Thursday, 7 AM 4 PM.
