Executive Assistant to CEO

Waves Investments & Properties L.L.C. is a Dubai-based real estate brokerage specialising in off-plan and secondary market transactions across the UAE. The firm works closely with leading developers including DAMAC Properties, Binghatti, and other marquee names in Dubai. We serve a diverse client base of investors, end-users, and HNWIs navigating one of the world's most dynamic real estate markets.

The Executive Assistant serves as the CEO's operational right hand, driving cross-functional execution and ensuring the leadership office operates with precision. This is not a traditional administrative role; the position demands:

• Hands-on Dubai real estate experience
• Advanced Excel skills for reporting and dashboards
• CRM expertise (Zoho CRM, Salesforce, Leadrat, or equivalent)
• Commercial acumen and ability to manage strategic projects alongside operational tasks

The ideal candidate is a self-starter who can manage multiple priorities, investor communications, CRM governance, and content strategy, while supporting the CEO in both internal and external engagements.

CEO Office & Executive Support

• Manage CEO calendar, meetings, travel logistics, and daily priorities
• Prepare briefing notes, presentations, and talking points for clients, developers, and investors
• Draft and manage internal/external correspondence on behalf of the CEO
• Establish meeting protocols, track follow-ups, and enforce accountability

Business Operations & Process Management

• Own and optimise workflows across sales, finance, and client servicing
• Oversee CRM administration: data hygiene, lead assignment, pipeline reporting, and user adoption
• Prepare client-facing documents: payment plans, invoices, commission agreements, refunds, and expense claims
• Coordinate with finance on commission tracking, DLD fee processing, and reconciliations
• Lead internal reporting using advanced Excel dashboards

Real Estate Transaction Support

• Support sales team on complex transactions, developer coordination, and DLD processes
• Handle client escalations, cancellations, refunds, and fee waivers
• Maintain knowledge base of ongoing projects, inventory, and market pricing

Content & Brand Communication

• Drive LinkedIn and social media presence through market commentary and thought leadership
• Draft copy aligned with company positioning in Dubai real estate
• Monitor market trends, regulatory changes, and competitor activity

Lead & Event Management

• Manage inbound and event-sourced lead lists; clean, enrich, and distribute leads
• Coordinate logistics for exhibitions, developer events, and client engagement
• Build and maintain lead tracking dashboards with KPIs and conversion analytics

Strategic Projects

• Run cross-functional projects as assigned by the CEO
• Identify operational bottlenecks and propose solutions
• Serve as the CEO's proxy in meetings when required

• Bachelor's degree in Business, Engineering, or related field; MBA preferred
• 5–10 years experience in Dubai real estate, operations, management consulting, or EA roles
• Strong CRM proficiency (Zoho CRM, Salesforce, Leadrat, or similar)
• Advanced Excel skills (formulas, pivot tables, dashboards, reporting)
• Excellent written and verbal English; Arabic is a plus
• Comfortable with financial documents: invoices, payment plans, P&L tracking, commissions
• Experience managing social media and brand communication
• Self-starter with high agency and strong organisational skills
• Ability to manage multiple priorities under tight deadlines

• Experience in a startup or founder-led organisation
• Knowledge of DLD processes, RERA regulations, and UAE real estate workflows
• Understanding of off-plan vs. secondary market dynamics
• Experience with data visualisation tools (Zoho Analytics, Power BI, Google Data Studio)
• Awareness of UAE visa structures, MOHRE processes, and basic employment law

Competitive salary commensurate with experience, performance-linked incentives, visa sponsorship, health insurance, annual leave per UAE Labour Law, and commission participation on closed transactions (subject to agreement).