Title: Executive Manager Fraud Monitoring
Location: Riyadh, Saudi Arabia
About the Client
Our client is a bank in the region, continuing to strengthen its fraud risk and real-time monitoring capabilities. As part of this growth, they are looking to appoint an Executive Manager - Fraud Monitoring to lead detection operations across financial fraud, cyber threats, and behavioural risk. This is a senior role with responsibility for operational oversight, rule effectiveness, and cross-functional collaboration to protect the bank and its customers.
Key Responsibilities
- Lead real-time fraud monitoring operations, ensuring alerts are reviewed, prioritised, and actioned within agreed service levels.
- Oversee case management quality, including accurate documentation and the execution of preventative controls in line with established playbooks.
- Manage and develop fraud monitoring teams, providing ongoing coaching, performance oversight, and operational direction.
- Drive continuous improvement of fraud detection rules through analysis of trends, false positives, and emerging typologies.
- Partner closely with Fraud Risk, Investigations, Cybersecurity, and Operations teams to strengthen controls and manage complex escalations.
- Track and report on key performance indicators, identifying risks, control gaps, and opportunities to enhance monitoring effectiveness.
Key Requirements
- Minimum 6 years experience in fraud monitoring, fraud prevention, or real-time detection within banking or financial services.
- Strong working knowledge of fraud alerting systems, monitoring workflows, and multi-channel fraud typologies.
- Proven people management experience, with the ability to lead teams in a fast-paced, high-risk environment.
- Demonstrated experience in improving detection controls, tuning rules, and reducing false positives while maintaining strong coverage.
- Solid understanding of regulatory expectations and internal governance standards related to fraud risk.
- Excellent communication and stakeholder management skills, with confidence engaging senior leadership and cross-functional teams.
