Job Scope:
The Export Manager is responsible for developing and managing the company's international sales operations and opening new markets across target global markets. This role focuses on expanding market presence, business development activities, building strategic partnerships, and driving export sales of premium, naturally sourced food products.
This position requires strong expertise in international business development and sales, export regulations, global distribution channels, and managing relationships with distributors, importers, and key accounts.
Location: Sheikh Zayed
Job Responsibilities & Duties:
Export Sales Strategy & Market Expansion
- Develop and implement export sales plans to achieve revenue and volume targets.
- Identify new international markets, distributors, and business opportunities.
- Conduct market analysis covering pricing, competition, regulations, and consumer trends.
Lead strategic expansion initiatives across key regions (GCC, Europe, Africa, Asia, etc.).
Distributor & Client Management
- Establish and maintain strong relationships with international distributors and key account partners.
- Negotiate commercial terms, pricing models, and annual business agreements.
- Monitor distributor performance and support them in achieving annual sales targets.
- Maintain strong long-term relationships with importers, wholesalers, and retail partners.
Export Operations & Documentation
- Oversee export documentation including invoices, packing lists, health certificates, and freight documents.
- Ensure compliance with international regulations, customs procedures, and trade requirements.
- Coordinate with freight forwarders, logistics, and quality teams to ensure timely shipments.
Trade Compliance & Risk Management
- Ensure adherence to global trade regulations, export requirements, and controls.
- Monitor changes in trade laws, tariffs, and certifications required for global markets.
- Resolve export-related issues including customs delays, non-compliance cases, and documentation discrepancies.
Pricing, Forecasting & Reporting
- Develop export pricing structures aligned with market conditions and cost indicators.
- Forecast sales volumes, trends, and budgets for international markets.
- Prepare periodic reports on market performance, opportunities, and challenges.
Trade Marketing & Brand Growth
- Coordinate with Marketing to execute international campaigns and promotional activities.
- Manage product registrations and labeling requirements for each market.
- Evaluate the effectiveness of trade marketing investments in each region.
Cross-Functional Alignment
- Collaborate with marketing, production, supply chain, finance, and quality departments to fulfill export requirements.
- Ensure production capacity aligns with export demand forecasts.
- Provide market information to support product development initiatives.
Educational Background and Qualifications:
- Bachelor's degree in business, Logistics, International Trade, or related field.
- Minimum +10 years of experience in FMCG and/or Agriculture export sales, preferably in premium food products.
- Special Certifications, Licenses, Accreditations: CITP, CITS, CSCP, or CILTare preferable.
Technical Skills
- Strong knowledge of international trade regulations, business development, export documentation, and customs requirements.
- Expertise in Incoterms, shipping terms, freight negotiation, and global logistics.
- Proficiency in export compliance processes, including certificates of origin, health certificates, and quality documentation.
- Solid understanding of FMCG market dynamics, especially in premium food categories.
- Proficiency in ERP systems such as (SAP, Oracle, Odoo) and CRM platforms.
Soft Skills
- Excellent communication and negotiation abilities with international clients and partners.
- Strong leadership and team management skills to drive export performance.
- Strategic thinking with the ability to make data-driven decisions.
- Strong problem-solving skills, especially in logistics, customer issues, and documentation challenges.
- Ability to work under pressure and manage multiple markets simultaneously.
- Exceptional relationship-building skills with distributors, importers, and key accounts.
- High attention to detail with strong organizational and planning capabilities.
- Strong presentation and business communication skills
