About The First Group Hospitality
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
As a Business Development Executive - F&B Events & Catering, you will be the face and voice of The First Group Hospitality's vibrant portfolio of restaurants, event venues, and catering offerings. You bring energy, opportunities, and result-driven mindset to our Sales & Events team. Your focus is to build long-term relationships and be the client's go-to person for Sales of Events and Catering in the market.
Business Development & Sales
- Act as the primary point of contact via phone and email for corporate and social event inquiries related to F&B venues and catering
- Conduct sales calls, client meetings, site inspections, and presentations to showcase venues and services
- Proactively generate new leads through networking, prospecting, referrals, telemarketing, and digital channels
- Build and maintain a strong sales pipeline to achieve target revenue
- Identify new business opportunities aligned with market demand
Client & Relationship Management
- Build long-term relationships with corporate clients, event planners, agencies, DMCs, and community partners
- Understand each client's business, objectives, and expectations to provide tailored solutions
- Maintain relationship with existing accounts to drive repeat business and long-term partnerships
- Handle client feedback and after-sales support to ensure satisfaction. Ensure that feedback is shared with other related departments.
Event Execution & Coordination
- Prepare and manage proposals, contracts, Banquet Event Order details (BEO), and client correspondence
- Collaborate internally with operations, culinary, other relevant departments to ensure seamless event delivery
- Support the operational execution of events while maintaining clear communication with the organizers.
Administration, Reporting & Systems
- Maintain and update client profiles, rates, and contact records in OPERA / CRM systems
- Prepare sales reports, forecasts, activity summaries, and market intelligence for management
- Conduct market and competitor analysis to position venues effectively
- Support the Associate Director of Sales / Commercial Strategy with forecasting, and reporting
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Knowledge of sales and marketing systems such as OPERA and CRM's
- Minimum 2 years experience in restaurants, sales, or events
- Valid driver's license required
- Strong organizational skills with attention to detail
- Dynamic, customer-focused, proactive, and able to multitask in a fast-paced environment
