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IHG Hotels & Resorts

F&B Supervisor

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  • Posted a month ago

Job Description

Food & Beverage Supervisor

We are seeking a confident, service-driven Food & Beverage Supervisor to oversee daily outlet operations and ensure consistent delivery of high-quality service. This role is ideal for a hospitality professional with strong leadership skills and experience in four- or five-star hotel environments, capable of maintaining service excellence while supporting operational efficiency.

A professional overview of your role:

As Food & Beverage Supervisor, you will be responsible for supervising service teams, upholding brand standards, and ensuring an exceptional dining experience for guests across assigned outlets.

Key responsibilities include:

  • Supervising daily operations of assigned food & beverage outlets to ensure smooth and efficient service.
  • Leading, motivating, and supporting service colleagues to deliver consistent service standards.
  • Ensuring guest satisfaction through proactive engagement and effective service recovery.
  • Monitoring cleanliness, setup, and overall presentation of outlets at all times.
  • Assisting with staff scheduling, duty rosters, and manpower deployment.
  • Coordinating closely with Kitchen, Bar, Stewarding, and other operational teams.
  • Ensuring compliance with hygiene, health & safety, and brand SOPs.
  • Supporting inventory control, minimizing wastage, and maintaining cost awareness.
  • Assisting with staff training, coaching, and on-the-job development.
  • Preparing reports and communicating operational updates to management as required.

What we are looking for:

  • Proven experience as a Food & Beverage Supervisor or Senior Service Associate, preferably in a four- or five-star hotel or upscale restaurant.
  • Strong knowledge of food & beverage service standards and outlet operations.
  • Leadership capability with the ability to guide and motivate teams.
  • Excellent guest service and communication skills.
  • Fluent in English; Arabic language will be an advantage.
  • Well-groomed appearance with a professional and service-oriented demeanor.
  • Ability to perform in a fast-paced, guest-focused environment.
  • Flexibility to work shifts, weekends, and public holidays.
  • Relevant hospitality qualifications will be an advantage.

Why join us:

At IHG, great dining experiences are delivered through strong leadership and attention to detail. This role offers the opportunity to grow your career within a professional environment where teamwork, consistency, and True Hospitality define every service moment.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.

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About Company

Job ID: 142076261