REMINDER: WE WILL ONLY RESPOND TO YOU IF YOUR CURRENT EXPERIENCE, INDUSTRY AND QUALIFICATIONS MATCH THE REQUIREMENTS OF OUR PRINCIPALS/EMPLOYERS
Qualifications:- At least high school graduate
- With a minimum of 2 -3 year of experience in Housekeeping, Public Area Attendant, Room Attendant etc
- With experience in people management
- With good communication skills
- No visible tattoos
Task Description:- Oversee daily dining operations in staff accommodation to consistently deliver high-quality meals and service experiences to team members.
- Identify and proactively address the dining preferences and expectations of staff residents, offering thoughtful recommendations and solutions.
- Respond promptly to staff feedback and concerns, ensuring resolution aligns with company standards and enhances satisfaction.
- Maintain open, respectful, and multicultural communication with staff, management, and contractors to support a harmonious work environment.
- Foster positive relationships among dining team members, encouraging collaboration, mutual respect, and team spirit.
- Ensure strict adherence to Wynn policies, procedures, and Code of Conduct within the dining facility.
- Conduct daily pre-shift briefings to align the team on service goals, updates, and operational priorities.
- Supervise staff appearance and behavior, ensuring alignment with Wynn's grooming and etiquette standards.
- Observe service delivery and correct deviations through hands-on coaching and mentoring.
- Organize and support training sessions and refresher courses in collaboration with the F&B Trainer to maintain service excellence.
- Champion a safe, inclusive, and appreciative environment where dining team members feel respected, empowered, and engaged.
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