ABOUT US
COLABS is one of the fastest-growing workspaces in the world. Our community today has 5000+ seats across multiple facilities in KSA & Pakistan. We have a good mix of freelancers, startups, SMEs, large corporate and international companies along with an ecosystem of 100+ partners across universities, government, and industry leaders.
ABOUT THE ROLE
We're looking for a Facilities & Operations Manager to oversee the day-to-day management of our workspace in KSA. This role is responsible for ensuring seamless operations, maintaining high-quality facility standards, and delivering an exceptional member experience.
KEY RESPONSIBILITIES
As part of the role, you will be looking after the following:
Facilities Management
- Oversee maintenance, cleanliness, and functionality of the workspace
- Ensure compliance with local safety, health, and regulatory standards (KSA requirements)
- Manage preventive maintenance schedules and handle repairs efficiently
- Coordinate with building management and landlords where applicable
Operations Management
- Ensure smooth day-to-day operations of the facility
- Develop and improve operational processes and SOPs
- Monitor space utilization and optimize efficiency
- Maintain inventory of supplies, equipment, and assets
Vendor & Stakeholder Management
- Manage third-party vendors (cleaning, security, maintenance, IT, etc.)
- Negotiate contracts and ensure service quality and SLAs
- Coordinate with internal teams (community, events, finance, leadership)
Member Experience
- Ensure a high-quality, seamless experience for members and guests
- Resolve operational issues promptly and professionally
- Support community and events teams in executing programs
Reporting & Data
- Track operational KPIs (facility uptime, response time, costs, usage)
- Prepare reports on performance, expenses, and improvements
- Use tools (Excel, dashboards) to monitor and optimize operations
WHAT OUR IDEAL CANDIDATE LOOKS LIKE
- Bachelor's degree in Business Administration, Operations, or related field
- 5+ years of experience in facilities management, operations, or hospitality/coworking environments
- Strong understanding of KSA regulations and compliance requirements
- Experience with tools like Excel, project management platforms (e.g., Trello), and reporting systems
- Proven experience managing vendors and facility operations
