To ensure safe, hygienic, and well-managed residential and facility services for companies employees by coordinating accommodation operations, contractor services, employee welfare initiatives, and compliance with safety, quality, and environmental standards.
Requirements
Key Responsibilities
Residential & Facility Management
- Ensure all site residents are provided with clean, safe, and well-maintained accommodation in line with company standards and corporate image.
- Oversee daily operations of residential facilities, amenities, and common areas.
- Ensure adherence to residential rules, procedures, and policies, and maintain accurate resident records.
- Promote harmony and co-existence among residents, identify conflicts or concerns, and coordinate corrective actions with relevant internal departments.
Contractor & Service Coordination
- Monitor and coordinate the performance of contractors providing:
- Catering services
- Janitorial and cleaning services
- Hygiene and pest control
- Laundry and uniform services
- Landscaping
- Transportation
- Sports and gym facilities
- Events and recreational services
- Ensure services are delivered as per agreed quality standards, schedules, and costs.
- Monitor service levels and address performance gaps with contractors.
Employee Welfare & Engagement
- Contribute to employee welfare programs including sports, recreational, leisure, and entertainment activities.
- Organize and support company events, sports festivals, and engagement initiatives.
- Encourage residents to actively use online suggestion schemes and hazard reporting systems.
- Continuously review feedback and implement improvement initiatives to enhance living standards and safety culture.
Health, Safety & Environment (EHS)
- Coordinate closely with the EHS team to ensure safety rules are communicated and implemented.
- Organize monthly and quarterly safety awareness sessions and campaigns.
- Ensure compliance with all relevant safety, quality, and environmental management policies and procedures.
Administration & Reporting
- Prepare weekly and monthly operational reports.
- Manage petty cash activities including cheque collection and SAP petty cash deposits.
- Coordinate with warehouse teams to order residential and facility requirements.
- Maintain proper documentation, logs, and service records.
Transportation Management
- Ensure employee transportation services operate as per approved routes, schedules, and operational requirements.
- Coordinate with transport providers to resolve service issues and improve efficiency.
Skills & Competencies
- Strong administrative and coordination skills
- Experience in facility, accommodation, or camp management
- Contractor and vendor management exposure
- Knowledge of EHS practices and safety awareness programs
- Reporting and documentation skills
- SAP knowledge (petty cash module preferred)
- Good communication and interpersonal skills
Qualifications & Experience
- Diploma or bachelor's degree in Facilities Management, Business Administration, or related field
- 2-4 years of experience in:
- Facility / accommodation administration
- Camp management or employee welfare services
- UAE experiences preferred
