Fashion Operations Manager

We are seeking a highly experienced and detail-oriented Fashion Operations Manager to oversee and elevate the daily operations of our luxury fashion brand.

This role reports directly to the owner and requires a refined professional with a strong background in fashion, exceptional organizational skills, and the ability to lead teams while maintaining the highest standards of quality and brand excellence.

Key Responsibilities:

- Oversee daily operations and ensure seamless coordination across all departments

- Lead and manage teams across design, administration, and customer service

- Build and refine team structure, ensuring clarity, accountability, and performance

- Participate in hiring, onboarding, and development of team members

- Manage staff performance and handle operational challenges with professionalism

- Collaborate closely with the production manager to plan and execute collections to the highest standards

- Ensure timely planning and delivery of collections in alignment with brand vision

- Think ahead and proactively plan to prevent operational challenges and delays

- Establish and monitor KPIs to maintain operational excellence

- Continuously improve workflows to ensure efficiency and smooth day-to-day operations

- Implement and manage structured systems for operations, reporting, and internal coordination

- Develop and enforce clear procedures and policies to maintain consistency and high standards

- Identify inefficiencies and implement refined systems and processes (payments, workflows, communication)

- Oversee stock and product flow, ensuring availability of key pieces

- Maintain exceptional in-store standards and elevate the overall customer experience

- Contribute to the continuous growth and positioning of the brand

Requirements:

- 3–7 years experience in fashion, preferably in luxury or premium brands

- Strong knowledge of fashion trends, textiles, fabric quality, and garment construction, with a refined eye for detail and design

- Strong leadership and team management capabilities

- Proven experience in operations and business management

- High attention to detail and commitment to excellence

- Strong organizational and problem-solving skills

- Ability to take ownership and operate with a high level of professionalism