Company Vision
To be the market-leading cycling retailer, educator & experience provider in the GCC.
Company Mission
To grow the participation in Cycling and Triathlon to improve wellbeing and happiness.
Company Values
Excellence | Passion | Integrity | Innovation | Commitment
Role Purpose
As an Apparel Sales Specialist at Wolfi's, you represent the brand by delivering expert product
knowledge and exceptional customer service. You create engaging in-store experiences by
understanding customer needs, guiding product selection, and providing after-sales support to
every rider.
Responsibilities
Customer Experience & Sales Delivery
- Deliver a world-class customer experience by providing tailored advice and expert guidance.
- Drive personal and store sales targets through deep product knowledge and consultative selling.
- Build long-term relationships with customers through trust, follow-up, and service excellence.
- Lead customers through the full sales process.
Product & Technical Knowledge
- Maintain strong expertise in the full product range of apparel and accessories.
- Stay informed about product updates, trends, and cycling innovations.
- Confidently handle technical customer inquiries and offer appropriate solutions or alternatives.
Visual Merchandising & Stock Management
- Ensure optimal presentation of merchandise and displays.
- Support restocking, tagging, and layout execution in line with brand guidelines.
- Conduct regular stock checks and proactively flag low inventory or customer requests.
Team & Culture Contribution
- Support team members, share knowledge, and maintain a positive working environment.
- Participate in product training, team rides, and store initiatives.
- Represent the Wolfi's brand with professionalism and passion in all customer and team
interactions.
Requirements
- 34 years of experience in retail or customer-facing roles, ideally in cycling, sports, or lifestyle
retail.
- Deep passion for cycling and a genuine interest in the cycling community.
- Strong sales acumen and customer-centric mindset.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in English, other languages is a plus.
Ideal Candidate
- A passionate cyclist or enthusiast who thrives on connecting people to the right gear.
- Energetic and goal-oriented with a love for delivering memorable customer experiences.
- A confident communicator with a high sense of accountability and attention to detail.
- Someone who values teamwork, thrives in a high-performance culture, and is ready to grow.
