Job Purpose
Responsible for the end-to-end lifecycle and day-to-day management of the London Cab fleet across Cairo and Gouna hubs, ensuring high vehicle availability, safety, compliance, and cost efficiency. The role leads hub-based fleet operations, managing Hub Supervisors in both locations to ensure consistent standards, rapid issue resolution, and uninterrupted support to live operations.
Responsibilities
Fleet Availability & Hub Operations
- Own overall fleet availability and readiness across Cairo and Gouna hubs
- Lead, manage, and performance-review Hub Supervisors in each location
- Ensure hubs operate with standardized processes, staffing models, and defined SLAs
- Optimize vehicle allocation between hubs based on demand, seasonality, and operational priorities
- Support live operations by ensuring rapid vehicle replacement, spare availability, and contingency coverage
- Ensure drivers and vehicles are dispatched in line with operational requirements and hub capacity
Maintenance, Garage & Workshop Management
- Oversee preventive and corrective maintenance programs across all hubs
- Ensure Hub Supervisors enforce maintenance schedules, repair quality, and turnaround SLAs
- Manage daily operations of garages and workshops, including fleet checkers and garage workers
- Monitor downtime, turnaround time (TAT), workshop productivity, and maintenance backlog
Vehicle Compliance, Safety & Risk Management
- Ensure all fleet vehicles across hubs are fully compliant with licensing, insurance, inspections, and safety regulations
- Ensure Hub Supervisors conduct regular vehicle checks and audits through fleet checkers
- Lead accident investigations in coordination with operations, insurance providers, and vendors
- Track damage trends and implement corrective actions to reduce repeat incidents
Hub Supervisor Leadership & Governance
- Define roles, responsibilities, KPIs, and accountability for Hub Supervisors
- Conduct regular hub audits covering vehicles, drivers, workshops, and compliance
- Ensure consistent execution of SOPs across all hubs
- Act as the primary escalation point for hub-level operational, vehicle, or staffing issues
- Coach Hub Supervisors to improve operational discipline, reporting accuracy, and service quality
Cost Control & Budget Management
- Manage fleet operating budgets across Cairo and Gouna hubs
- Track and control maintenance, spare parts, repair, and replacement costs per hub
- Identify cost optimization opportunities without compromising vehicle availability or safety
Asset & Vehicle Lifecycle Management
- Own end-to-end vehicle lifecycle management across hubs
- Coordinate vehicle onboarding, deployment, redeployment, and decommissioning
- Ensure accurate asset registers, service histories, and documentation per vehicle
- Support long-term fleet planning aligned with business growth and demand patterns
Cross-Functional Operational Coordination
- Work closely with Live Operations, Control Room, Driver Operations, and Compliance teams
- Ensure hubs support live operational incidents within agreed SLAs
- Align fleet availability with demand planning, peak periods, and special events
- Support driver operations by ensuring vehicle readiness, replacements, and issue resolution
Vendor, Garage & Partner Management
- Manage relationships with OEMs, authorized service centers, and local vendors
- Oversee insurance providers, inspection partners, and recovery services
- Ensure vendor SLAs, quality standards, and response times are met consistently across hubs
- Escalate and resolve recurring vendor performance issues
Reporting, KPIs & Performance Management
- Track and analyze fleet KPIs by hub, including:
- Fleet availability percentage
- Vehicle downtime and MTTR
- Maintenance cost per vehicle
- Accident, damage, and repeat repair rates
- Review daily and weekly hub performance dashboards
- Use data insights to drive operational improvements and corrective actions
Requirements
- Bachelor's degree in Engineering, Automotive, or related field
- 8-11 years of experience in fleet or asset management
- Proven experience managing multi-location or hub-based fleet operations
- Strong understanding of commercial vehicle compliance and maintenance
- Strong people management and hub leadership skills
- Safety-first and compliance-driven mindset
- Highly organized with strong execution discipline
- Comfortable managing geographically distributed teams
