Job Purpose
Identifying and approaching prospective clients, understanding their shipping and logistics requirements, and developing competitive solutions that meet their operation's needs.
Key Responsibilities
- Identify and prospect potential customers across target industries and market segments.
- Build and maintain a healthy pipeline of new business opportunities through cold calling, networking, referrals, market research, and field visits.
- Develop relationships with key decision-makers within prospective and existing accounts.
- Convert qualified opportunities into active customers and consistently work toward monthly and quarterly sales targets.
- Understand customer requirements across air freight, sea freight, land transportation, and other logistics services, depending on the company's service portfolio.
- Prepare and present commercial proposals to prospective clients.
- Regularly follow up with clients to understand upcoming shipment requirements and business opportunities.
- Support the resolution of commercial or service-related issues to maintain customer satisfaction and retention.
- Maintain accurate records of leads, client interactions, quotations, opportunities, and sales activities in the CRM or internal tracking system.
- Provide regular sales pipeline, activity, and performance updates to management.
Qualifications & Experience
- Bachelor's degree in business administration, Logistics, Supply Chain, International Trade, or a related field.
- 2-4 years of B2B sales or business development experience within freight forwarding, shipping, logistics, transportation, or supply chain services.
- Good understanding of the freight forwarding and logistics industry.
- Experience generating leads, approaching new clients, and managing the full sales cycle.
- Target-driven and comfortable working toward revenue and new business objectives.
- Strong follow-up, organization, and pipeline management skills.
- Proficiency in using CRM systems.
Core Competencies
- New Business Development
- Prospecting & Lead Generation
- Consultative Selling
- Negotiation & Closing
- Relationship Management
- Commercial Awareness
- Customer Orientation
- Results & Target Orientation
- Market Intelligence
- Cross-functional Collaboration
