Front Desk Receptionist

Company Description

ERA Real Estate Egypt is a leading global real estate agency and part of the ERA Franchise Systems LLC, which operates in 35 countries and territories worldwide, including seven in the Middle East and North Africa. Founded with a focus on collaboration, ERA Egypt strives to simplify the buying and selling process while strengthening the communities it serves. The company's real estate professionals combine local expertise with advanced global resources to deliver exceptional results. Each ERA office operates independently, ensuring personalized and community-centered service.

Role Description

This is a full-time, on-site position for a Front Desk Receptionist located in Qesm El Maadi. The Front Desk Receptionist will oversee daily reception desk responsibilities, including greeting visitors, answering and managing phone calls, handling client inquiries, managing appointments, and performing administrative and clerical tasks to support the office operations. The role requires a professional demeanor and the ability to ensure a welcoming, organized, and efficient front office environment.

Qualifications

• Proficiency in Phone Etiquette and managing Receptionist Duties
• Strong Clerical Skills, including handling schedules, appointments, and general office organization
• Effective Communication skills to interact with clients, visitors, and team members
• Outstanding Customer Service skills to provide a positive experience for all office visitors and callers
• Proficiency in basic computer applications, including email and scheduling software, is an added advantage
• Detail-oriented with the ability to multitask and prioritize tasks effectively
• Previous experience as a receptionist or in a customer-facing role is preferred
• High school diploma or equivalent education required; additional qualifications are a plus