Front Office Executive

Company Description

C & R HOTELS PRIVATE LIMITED is an established hospitality company headquartered in Kerala, India. Renowned for its commitment to providing exceptional guest experiences, the company emphasizes quality service and comfort. With a growing presence in the hospitality industry, it maintains high standards to meet global expectations. C & R HOTELS PRIVATE LIMITED is dedicated to creating memorable stays and building long-lasting relationships with guests and partners.

Role Description

This is a full-time on-site role located in Dubai for a Front Office Executive. The Front Office Executive will be responsible for managing reception duties, welcoming guests, managing phone calls, and providing exceptional customer service. Key tasks include coordinating front office activities, addressing guest inquiries, and ensuring a smooth and positive guest experience. The role requires professionalism, excellent communication skills, and the ability to handle multiple responsibilities efficiently in a fast-paced hospitality environment.

Qualifications

• Strong interpersonal and communication skills to engage with guests and team members effectively
• Experience in receptionist duties and managing front office operations
• Proficiency in providing excellent customer service to ensure guest satisfaction
• Ability to multitask, stay organized, and maintain professionalism under pressure
• Proficiency in office management tools and basic computer applications is a plus
• Fluency in English; additional languages are an advantage
• Prior experience in the hospitality industry is preferred