Front Office Receptionist

Company Description

Sunoida Solutions DMCC is a rapidly growing company specializing in Banking Business Intelligence and Analytics, delivering innovative, reliable, and cutting-edge solutions for financial institutions. We provide tailored offerings such as Revenue Assurance, Risk Management, Financial Reporting, Artificial Intelligence, and Data Analytics to banks across Asia, Africa, and the Middle East. Headquartered in Dubai, Sunoida has a global presence, supported by a team of experienced professionals combining deep business and technical expertise. Our commitment lies in delivering top-quality solutions that enable clients to achieve their business objectives efficiently and effectively, within set timelines and budgets.

Job Summary

We are seeking a friendly, organized, and professional Office Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and clients, ensuring a welcoming environment while efficiently handling administrative tasks to support daily office operations.

Role Description

This is a full-time, on-site position for a Front Office Receptionist based in Dubai. The Front Office Receptionist will be responsible for managing the reception area, answering and redirecting phone calls, providing exceptional customer service, scheduling appointments, and coordinating with internal teams. The individual will serve as the first point of contact for visitors, ensuring a welcoming and professional experience, and supporting day-to-day administrative tasks.

Key Responsibilities:

Greet and welcome visitors in a professional manner

Answer, screen, and direct phone calls to appropriate personnel

Manage incoming and outgoing correspondence (emails, mail, packages)

Maintain a clean and organized reception area

Schedule appointments and manage meeting room bookings

Assist with administrative tasks such as data entry, filing, and document preparation

Coordinate with other departments to support office operations

Handle basic inquiries and provide information as needed

Qualifications:

College diploma or equivalent (additional certifications are a plus)

Proven work experience as a receptionist, front desk representative, or similar role

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Strong verbal and written communication skills

Excellent organizational and multitasking abilities

Professional appearance and demeanor

Ability to work independently and as part of a team

Preferred Skills:

Experience with office equipment (printers, copiers, phone systems)

Customer service background