Front Office Specialist

Company Description

SACO Shipping Egypt, a branch of SACO Shipping GmbH, has been catering to the logistics needs of the region since its establishment in 2017. The company specializes in providing high-standard shipping services to freight forwarders with a global perspective. Located in Egypt, SACO Shipping is dedicated to delivering efficient and reliable solutions tailored to customer needs. With its expertise and professional team, SACO Shipping strives to set new benchmarks in the shipping and freight forwarding industry.

Role Description

This is a full-time, on-site role for a Front Office Specialist at SACO Shipping Egypt, based in Alexandria. The Front Office Specialist will be responsible for managing receptionist duties, appointment scheduling, and providing exceptional customer service. Daily tasks include handling incoming phone calls, greeting visitors, supporting office operations, and ensuring a welcoming and organized front office environment.

Qualifications

• Proficiency in Phone Etiquette and Appointment Scheduling to manage daily communication and scheduling effectively
• Strong Customer Service skills to provide assistance and ensure a positive experience for clients and visitors
• Proven expertise in Receptionist Duties, including front desk management and handling administrative responsibilities
• Excellent verbal and written Communication skills to liaise professionally with clients and colleagues
• Strong organizational and time-management skills
• Proficiency in Microsoft Office Suite and basic administrative tools is a plus
• Ability to work collaboratively in an on-site professional environment.