We are a fast-growing online forex broker looking for a Funding Officer experienced within the Forex or Financial Services industry to join our Dubai team, onsite.
Responsibilities:
- Process client funding transactions with efficiency and accuracy, ensuring timely completion.
- Collaborate with internal departments, such as PSP and Accounting, to resolve any funding-related
- issues or discrepancies promptly.
- Monitor and reconcile client funding accounts regularly, maintaining accuracy and adherence to
- established procedures.
- Provide assistance to clients regarding funding inquiries, offering guidance on available payment
- options, and addressing any concerns or questions related to their accounts.
- Maintain up-to-date records of client transactions, funding requests, and associated documentation.
- Contribute to the development and implementation of improved funding processes and procedures,
- aiming to enhance efficiency and customer satisfaction.
- Collaborate with the Sales and Support teams to identify opportunities for client acquisition and
- retention through competitive funding options.
- Perform reconciliation procedures, ensuring accurate recording and reconciliation of the company's
- financial transactions.
- Conduct the payment process, accurately processing payments associated with the company's
- financial transactions.
- Carry out reporting procedures, preparing various financial reports for the company.
Requirements:
- Bachelor's degree in Finance, Accounting, Economics, or a related field (or equivalent work
- experience).
- Proven experience in a similar role within the Forex or financial services industry.
- Strong knowledge of financial markets and Forex trading.
- Familiarity with client funding processes, including deposits, withdrawals, and account transfers.
- Excellent attention to detail and accuracy in processing financial transactions.
- Solid understanding of regulatory compliance requirements within the financial industry.
- Exceptional organizational and time management skills.
- Proficiency in using financial software and platforms.
- Excellent written and verbal communication skills.
- Ability to work effectively both independently and as part of a team.
- High ethical standards and the ability to handle sensitive financial information with confidentiality.
What we offer:
- Competitive compensation package
- Continuous learning opportunities, including professional training and certifications
- The opportunity to work in an agile, global company with an international team
- Regular team-building activities and community events
About us
TradeQuois forward-thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide.
